Shipping policy

Free shipping on all UK order with next day delivery available with a charge of £10 when you order before 1pm

-Free shipping 2-3 working days (weekends not included)

-Next day delivery order before 1pm (not include weekends) £10

Orders will usually take 2-3 working days for delivery unless you have paid for next day service before our cut of point of 1pm, if your order has still no arrived please use the contact us form to get in contact with us,


You get 2 years manufacture warranty with the option to add and extended year at checkout.

your warranty will cover internal componants of the bathroom tv and remote issues

The manufacturer's warranty will not cover faults caused by accident, neglect and misuse. in the case of this, we do offer a repair service which will come at a cost. 

Replacement or Repair Of Goods

In the case, you are sending your unit back to us due to damage or internal component faults, we are entitled to initiate a repair and only if the goods are redeemed unrepairable a replacement will be issued.

If the tv is under waranty and needs repair please contact our returns/ repairs team with your order number and the exact fault so we can assist you (terms and conditions apply).


Locating the back box 19” and 24”: - The backbox is already attached to the tv via magnets, turn the tv around and lay it on flat surface, the back of the tv is smaller you will be able to lift the backbox off the tv,

-DC12v for power

-R-L Video in

-RJ45 for Internet connection

-DVB-T2/C for Freeview, DVB-S

-Ear-phone Out 3.5mm AUX

-2x USB

-1x HDMI

-Coaxial out

-Antenna for WIFI

-1 - AV, DBV-T2/C, Scart, Audio Out, USB, 3x HDMI, RJ45, WIFI 32” and 43” non smart - AV, DVB-T2/C, Scart, Audio out, USB, 3x HDMI

Ensure the Ariel Cable is plugged into the DVB-T2 port on the back of the tv, - Press: Source>DVB-T2>Digital Auto Tune

Press the blue button on the remote this will enable the mouse mode

-Ensure the speakers used have a 3.5mm AUX port, you are required a 3.5mm AUX cable to connect to the tv and speakers.

-Connect the AUX cable to the earphone out port and the other end to the speakers or the amp for the speaker.

Please check if there is a red standby light on the tv - then you turn the tv on with the remote it turns green if not please check the battery on the remote - check the unit in another power supply (take it to another room and test it there) - check to see if the transformer had a green light on there too) - also check the age of the tv

-Ensure the Ariel Cable is plugged into the DVB-T2 port on the back of the tv

-Please check your Source and it is on DVB-T and a Digital Auto Tune is carried out

On the smart tv home page scroll down to settings > network settings > select wireless Network > find your network and login

-(cutting through the sealant) In the even that the TV needs to be removed from the wall, its important to follow these instructions

-Switch off the TV at the mains supply

-Cut through the silicone sealant all around the TV with a sharp knife. Be sure the seal is broken all around the TV before removing it.

-Very gently place a blunt object behind the metal behind the glass in each side and ease the tv forwards until you can get your fingers behind the lip of the TV

-Gently pull the TV towards you until its free from the backbox

-Remove the Cable mounting plate and disconnect the power and input cables.

To Fit a DC extender you will need to use the DC pin which plugs into the tv and connect the the Fe-male end of the extension cable, once that is done connect the male end of the extension cable to the tv

Advised to replace the power cable (please check if the customer is under warranty) - If that doesn’t work to get the tv back in an inspected (please check if the customer is in warranty)

On the smart tv home page go down to setting > common>system recovery> factory reset

Want to ensure in Sound -Digital Audio Output is on Auto Then go to Function-CEC Enable CEC Enable ARC at the bottom Then I had to turn TV off and on again to do what’s called a ‘handshake’ to draw the sound out

-Using the front camera of your smartphone (selfie Mode) point the sensor of the remote on the camera and press buttons a purple light will show up to indicate if the remote is working or not (it is advised to check the power button first them any other button to ensure its just not one button thats not working) - If you see a purple light and you are not pressing any buttons that means a button is stuck, we will need to replace the remote if it is in warranty if its not customers would have to buy one off the website - If no light appears advise is to check the battery, if its in correctly and the correct battery is inside if all fails replace under warranty if they are covered If not direct them to the website.

-HDMI input supports CEC to allow control of input devices - there is CEC control and can manage this function as long as devices also support CEC control 32inch audio there is: • Built-in amplifier for connecting to speakers via speaker wire • 3.5mm auxiliary • Digital coaxial audio out • HDMI ARC

You can download an app called E-share to stream contant from you phone or tablet.

Our bathroom tvs runon a quad core processor