The Experts in
Bathroom Technology
Free Shipping
On All UK Orders!
phone no
01777 322003
 

Guarantee

Guarantee

To give you full confidence in buying from bathroomtv.co.uk we provide a 14-day money back guarantee. This allows you to return any order within 14 days of receiving delivery of your item. This covers all products purchased from us online/ over the phone.

To take advantage of this service you must notify us in writing via email within 14 days of your product being delivered. When arranging the return of goods please ensure the item is securely packaged and you use a recognised courier service. You are advised to retain proof of posting. Postages are not refundable. If you require us to collect the goods please let us know and we will make the arrangements.

Returned products must be in the original condition supplied with the original packaging. Any products that are noticeably different in condition i/e. the protective film on the screen has been removed will not be accepted.

WARRANTY

Our televisions are built to the latest regulations in safety and waterproofing. They feature heated screens to prevent the front misting up in humid conditions and come with a splash-proof remote control. For this reason, we are happy to offer a 2 year manufactures warranty and with all our music systems we offer 1 year manufactures warranty, In the event of a defect in workmanship or materials. Please keep your invoice of the original purchase as this would be required to validate your warranty in the unlikely event of any issues with your television or music system.

The manufacturer's warranty will not cover faults caused by accident, neglect and misuse.

LED Display Pixel Policy:

It is not uncommon for one or more sub-pixels to become fixed in an unchanged state; they may either appear as a bright sub-pixel or a dark sub-pixel. Bright or dark pixels can occur during the production of an LED panel; this is not considered a defect.1-3 inactive pixels is considered acceptable and within industry standard – this is not only our standard but an industry standard for all LED panels. 

 

ISO 13406-2 STANDARD FOR LCD SCREEN PIXEL FAULTS

All Bathroom TV products use LCD LED panels; by using the LCD LED panels and follow the ISO 13406-2 standard.

The standard of production techniques today cannot guarantee an absolutely fault free screen display. A few isolated constant lit or unlit pixels may be present.

The table below shows the allowable number of malfunctioning pixels that are acceptable, depending on the resolution of the LCD and allowing for two malfunctioning pixels per million pixels.

Native Resolution

No. of Pixels

No. of Million Pixels

Acceptable Defects

1024 x 768

786,432

0.8

2

1280 x 1024

1,310,720

1.3

3

1600 x 1200

1,920,200

1.9

4

2048 x 1536

3,145,728

3.1

6

 

The table below shows the allowable number of malfunctioning sub-pixels that are acceptable, depending on the resolution of the LCD and allowing for five malfunctioning sub-pixels per million pixels.

Native Resolution

No. of Pixels

No. of Million Pixels

Acceptable Defects

1024 x 768

786,432

0.8

4

1280 x 1024

1,310,720

1.3

7

1600 x 1200

1,920,200

1.9

10

2048 x 1536

3,145,728

3.1

16

 

The table below shows the allowable number of malfunctioning sub-pixels that are acceptable within a 5 x 5 block of pixels, depending on the resolution and allowing for two malfunctioning sub-pixels within a 5 x 5 block, per million pixels.

Native Resolution

No. of Pixels

No. of Million Pixels

Acceptable Defects

1024 x 768

786,432

0.8

2

1280 x 1024

1,310,720

1.3

3

1600 x 1200

1,920,200

1.9

4

2048 x 1536

3,145,728

3.1

6

 

Join bathroom club

Enter Your Email and get our discount codes and more!